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FAQs

THE GOODS

Are your bagels vegan?

Yes, all our bagels are vegan!


Do you offer vegan cream cheese?

Yes, we carry the brand Spero which is made out of sunflower seeds. You can sub it out on any sando or get a container to take home. 


Do you have gluten-free bagels?

Not at this time, but we hope to carry some soon!


Do you offer decaf coffee?

Not at this time.


How long will my bagels stay good for?

We recommend that you freeze your bagels if you plan on eating them later in the week! There are no preservatives or dough conditioners in our dough, so they will get stale if left out. But they freeze like a dream!


What's the best way to reheat frozen bagels?

 Here's how we recommend saving your extras for another day!

1.  Store your bagels whole in a food storage bag or tightly wrap in tin foil. They can be frozen for up to two months. 

2.  When the craving strikes, defrost your bagels for 10 minutes on the counter. 

3.  Preheat your oven to 450° and bake whole for seven minutes for a fresh-out-of-the-oven experience. Or slice and toast!

4.  Enjoy :) 


What’s on the “everything” bagel?

Sesame, poppy, onion, garlic, and salt. No caraway seeds. 


How spicy is the jalapeño serrano cream cheese?

It sits right between mild and medium.


ORDERING

Can I order online or over the phone?

We currently only accept orders in person, unless it's a larger order of three dozen or more (see below). 


Can I place a large order in advance?

We haven't set up a catering program yet but, if you're interested in placing a large order of over three dozen and cream cheese, email us at poppybagels@gmail.com. Availability varies greatly depending on the day and size of your order, but we will try our best to accommodate your request. Please note that all large orders will need to be picked up at our shop.


Do you always sell out? 

No! We usually (but not always) have some bagels until close, at 1:30. If you’re worried, you can always check our instagram where we post updates such as when we sell out or when we have something special on the menu that day.


Do you carry gift cards? 

Yes, you can purchase them online here. They can be redeemed in person at our shop. We don't carry physical cards at this time. 


Do you deliver? 

We do not. Please come visit us at our new shop!


THE SHOP

Is there always a long wait? 

No! We can never perfectly predict how busy it will be, but so far Thursdays and Fridays tend to be mellow for us. Also, the earlier the better! On the weekends the line can vary in length, but we're getting faster by the day.


Can I bring my dog?

We love dogs and they are welcome on our back patio but discouraged inside of the shop. Heath Department rules...sorry!


How do I dispose of my packaging?

All of our packaging is compostable!